Day 272: You promised a buyer an answer about an integration by 3 p

Tip — Day 272

You promised a buyer an answer about an integration by 3 p.m. At 2:30, your technical team says testing needs another day. Send a status update before the promised deadline: “We’re still verifying [detail], so I won’t have a confirmed answer by [promised time]. I’ll update you by [new time], even if it’s still pending.” You may not control the answer’s timing, but you can make your follow-through predictable. 🎯 Try this today: Pick one buyer request at risk of delay and draft this update with a realistic check-in time.