💡 Tip — Day 40
CALM Card — your 15-second brake when a meeting heats up 1. Catch the spike: feel shoulders tighten, jaw clamp? That’s your alarm. 2. Assess the stakes: will this still matter next quarter? If no, lower the volume in your head. 3. Label the emotion (to yourself or out loud): “I’m feeling defensive about this metric.” Naming it tames it (Goleman’s “name it to tame it”). 4. Move to curiosity: ask one neutral question—“Walk me through your concern?” Curiosity flips adversaries into partners. 🎯 Try this today: Before your next call, jot “CALM” on a sticky. If tension rises, run the four steps in order and note how the room’s energy shifts.
Want a tip like this every morning?
Join the free daily Sales Micro Learning email — 5-minute reps to level up your craft. Unsubscribe anytime.
Subscribe to Daily Tips