Sales Micro Learning

💡 Tip — Day 61

P.A.U.S.E. Button — a 5-step circuit breaker for when a meeting, email, or Slack thread spikes your pulse. 1. Pause: stop typing/talking for one full beat. 2. Air: inhale for 4, exhale for 4 to move from Cialdini’s fight-or-flight “fast brain” to the slower one Kahneman celebrates. 3. Unlabelled emotion travels—Label it in two words (“irritated, cornered”). Naming tames it. 4. Stakes Scan: ask, “Will this still matter next week?” If no, shrink your response; if yes, proceed. 5. Engage: pick one move—clarify with a question, state impact, or schedule a calmer follow-up. 🎯 Try this today: When the next thorny message lands, hit P.A.U.S.E. before replying—time yourself; you’ll spend <30 seconds and cut the risk of a regret email to zero.